A question we are asked everyday is “what is CoreConnex seeing work well for other IT service companies?” While we do not share trade secrets, we can tell you that similar to the list of behaviors mentioned in Stephen Covey’s book 7 Habits of Highly Successful People that sold over 15 million copies, there are 10 habits that the most…

IT service companies and telecomunications companies are always competing for the attention of business decision makers, but have never quite figured out how to collaborate well together to make sure the client is getting the most value from the technology solution they need. In this series of blogs I hope to enlighten you on how best to use telecomunication experts…

“One Buyer is No Buyer.” It’s a tried and true saying in the M&A community. It’s also a cautionary tale: the sweetheart deal outlined in the term sheet when the “dating” began erodes, bearing little resemblance to the deal left standing at the end of due diligence. Unilateral negotiations favor buyers because they control the timetable, the terms, and the…

Why do SLAs matter?
Service Level Agreements (SLAs) are common with large companies and large IT providers. But only a few small IT service companies have figured out how to take advantage of SLAs for their small business clients. Yet, ifthese small service companies handle it right, SLAs can be a great tool for selling new business, converting existing clients…

Just because technology gives businesses the capability to work without an office, virtually, that does not mean technology has replaced the need to practice the disciplines of effective business, team and project management. In fact, technology has made virtual team management a requirement in today’s business world. Professional service companies are successfully managing virtual teams and reducing costs…