Having operated a ‘virtual’ IT consulting practice over the past 4 years and using your ConnexIT product in the last year has only solidified the fact that nothing will get done unless key business objectives are set and KPI’s are not met. It’s so easy to let things slide in a virtual setting.

I think the biggest leap a small ‘virtual’ firm needs to make is the transition from a ‘lifestyle’ business to a true professional business model. The lifestyle business owner let’s his/her work fit in around his/her life while the true ‘professional’ business owner makes the business a priority. I don’t believe the latter can happen without solid business practices, objectives, and KPI’s.