11/24/08 at 12:32 PM by Tony Lael Join the SupportMatch LinkedIn Group
This group is for IT service companies who want to be a part of a peer group and IT community that strives to make outsourcing IT services the preferred choice for business leaders. Become part of a network of IT service providers that serve businesses everywhere
11/24/08 at 11:34 AM by Tony Lael A variety of accounting packages are in use by VARs, MSPs and IT service companies the world over.
In light of the recent economic issues showing themselves in various global markets we thought it would be appropriate to remind owners of IT service companies to focus on the financial numbers … and find out which systems companies are using the…
11/11/08 at 5:07 PM by admin CoreConnex announced that the latest release of their service management system ConnexIT offered to VARs, MSPs and IT service companies that automates the operation of their service businesses is able to run on the three most popular browsers being used today - Internet Explorer, Firefox and Safari. What does this mean to CoreConnex customers?
11/3/08 at 11:05 AM by Derek Brown Many VARs, MSPs and IT service firms know at some point they need to market their services, but often ask themselves, “What should marketing be doing for our business?” While the common thought might be something nebulous like “building awareness” or perhaps “generating leads”, the truth is many companies like yours struggle to get this right.
I’ve always liked Peter Drucker’s…
10/27/08 at 11:57 PM by admin CEO of CoreConnex, Frank Coker, does interview with VarVid’s Aaron Booker.
Corelytics allows VARs, MSPs and IT service companies to improve the way they manage their businesses.
Users of Corelytics are able to:
Corelytics uses the…
10/19/08 at 12:56 PM by Tony Lael Why should I analyze my client list?
Part 1 in this series, Portfolio Basics: The Client Portfolio Concept, introduced the concept of managing your clients as a portfolio. This is a way to understand the value and opportunities in the list of clients you currently serve. The goal of managing your clients as a portfolio has several benefits, but this blog…
10/17/08 at 2:20 PM by Frank Coker Overview
The term “client portfolio” gets used a lot, but the real power of the concept is usually lost. The portfolio concept is actually a very rich way to understand the value and opportunities in your existing list of clients. It takes time and effort to do a full portfolio evaluation but it can make a big difference in how you…
9/19/08 at 10:09 AM by Frank Coker Perhaps this is a walk on the “wild” side for those who are more comfortable with technology and less comfortable with finance. For many owners of VAR, MSP, and outsourced IT service companies, it’s the technical challenges that they thrive on. Lock them in a room with their own P&Ls and cash flow statements and the keen edge fades.
Business owners…
9/1/08 at 9:11 AM by Frank Coker Asking an IT service company owner or senior manager to do financial planning is like asking a system user to become a technology expert. In worst case it’s like asking grandma to configure a network. Okay, that was extreme, but it makes a point. The problem is that a lot of the really important analysis and planning either doesn’t get…
8/26/08 at 12:55 PM by Tony Lael A question we are asked everyday is “what is CoreConnex seeing work well for other IT service companies?” While we do not share trade secrets, we can tell you that similar to the list of behaviors mentioned in Stephen Covey’s book 7 Habits of Highly Successful People that sold over 15 million copies, there are 10 habits that the most…