11/19/07 at 11:44 AM by Tony Lael 1. Avoid getting caught up in work that is not a priority defined by your clients
The urge to ‘do things the right way’ often times interferes with ‘doing the right things’ for your clients. This subtle way of looking at prioritizing work with clients can save you from wasting time on work that may not be an actual…
9/17/07 at 12:15 PM by Tony Lael Do you have a clear idea how you want to grow your IT service business? There are so many service paths and potential offerings that many IT companies spread themselves too thin. This usually results in confused clients and employees and ultimately a loss in business momentum.
The ‘sweet spot’ in growing your business is finding the balance between adding…
8/13/07 at 12:35 PM by Tony Lael In the pursuit to build a more competitive professional IT services practice many owners believe their clients are the ones in control of the type of services they offer. There are several reasons IT service companies choose to expand their service offerings, but few think expansion is their ticket to provide higher value to clients while earning higher margins –…
6/5/07 at 12:31 PM by Tony Lael In a recent survey conducted by CoreConnex, three distinct stages of IT Service Companies (ITSCs) evolution emerged with a clear pattern of tools being deployed, client contracting practices and the expectation level of their clients.
Here is a breakdown of those phases and trends.
1. Emerging ITSCs are primarily using spreadsheets, access databases and an accounting software solution…
9/18/06 at 11:56 AM by Frank Coker Most small and medium businesses view the question of IT outsourcing as a simple yes/no decision. But with a little closer inspection, there are many forms of outsourcing being applied today and the right combination can make a huge difference for most companies.
A recent survey by CoreConnex showed that 66% of small companies (10 to 50 employees) and nearly…
