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Thoughts for the new year

Tony Lael — Fri, 01 Jan 2010 02:42:36 +0000

2009 brought a lot of change for me personally and CoreConnex. As is customary for the last day of the year , I am being prompted to think about the past year and reflect (for about 15 seconds) and then look forward to 2010 – what can we do differently? What do we keep doing the same? Are there new opportunities we…

Who is Driving Your Business?

Tony Lael — Wed, 06 May 2009 17:49:59 +0000

As described in The E-Myth – Why Most Small Businesses Don’t Work and What to Do About IT by Michael Gerber, all of today’s small business owners are playing three roles.

Entrepreneur - envisions the future, but lacks execution

Manager - organizes everything, but forgets the big picture

Technician – gets work done, but to the detriment of all else…

Why Do Good Systems Fail?

Tony Lael — Wed, 06 May 2009 17:19:37 +0000

It happens all the time; the Owner of an IT services firm wonders if the struggle will ever pay off; the challenges seem unending and unsolvable. The business problems are obvious, but the answers are unclear:

The need for better processes is clear, but software solutions are not a silver bullet
Managed Services promise higher revenues, but disappointing stories

…

The gap between setting and achieving goals

Bob Taylor — Tue, 17 Feb 2009 23:59:06 +0000

Everyone is told they need to set goals. Whether they are for personal or business reasons, the important thing (aside from having goals) is to have a way to track performance against those goals – measuring performance is the only true way to know if improvement has been made. To be meaningful, goals need to be specific, measurable, attainable, relevant…

How Do I Sound Like A Professional Consultant?

Anna Bernstein — Fri, 23 Jan 2009 01:23:24 +0000

They say the clothes maketh the man, but I believe that the voice is much more important in making a professional consultant.

Our voices carry our knowledge and expertise out into the world. How we speak sends nonverbal messages that impact our reputation, business and sales figures. We sound better if we use a reliable system that helps us sound…

Virtualizing Your IT Service Business

Frank Coker — Wed, 31 Dec 2008 19:37:32 +0000

In the past 6 months, 71% of IT service companies (MSPs, VARs, and other IT service providers) surveyed by CoreConnex have continued to grow in spite of the global economic down turn. Of these growing companies 80% continue to show healthy profitability. All evidence shows that the economic down-turn is good for IT service businesses.

As we look closer, we…

10 Things Winning MSPs, VARs and IT Service Companies Do

Tony Lael — Tue, 26 Aug 2008 19:55:19 +0000

A question we are asked everyday is “what is CoreConnex seeing work well for other IT service companies?” While we do not share trade secrets, we can tell you that similar to the list of behaviors mentioned in Stephen Covey’s book 7 Habits of Highly Successful People that sold over 15 million copies, there are 10 habits that the most…

Learn to Use Telecom Resources You Didn’t Know You Had (Part 1 of 3)

JamesWarren — Mon, 11 Aug 2008 19:12:36 +0000

IT service companies and telecomunications companies are always competing for the attention of business decision makers, but have never quite figured out how to collaborate well together to make sure the client is getting the most value from the technology solution they need. In this series of blogs I hope to enlighten you on how best to use telecomunication experts…

Nuts, bolts and priorities

Frank Coker — Thu, 22 May 2008 18:10:11 +0000

It’s just like being a parent and managing a household. Everything needs to be a number one priority. Things that get neglected will generally require a much higher price be paid at some point in the future.

So from the business owners point of view, everything is a high priority. But the real trick is knowing when to take action.…

Easier Project Management with Teams of 10 or Less

Tony Lael — Sat, 19 Apr 2008 19:29:18 +0000

The success of business relationships as an IT service provider is largely affected by how well client projects are managed. Many of today’s IT service providers, small and large, use Microsoft Project as their tool of choice, simply because they see no other alternative and it comes free with their Microsoft Partner Action Pack. If you are managing multiple projects…