Premium Content Posts

Perspectives on Profits in an IT Service Company

The idea of profits in an IT service company can be very confusing. Most small business owners get the idea that they should avoid profits in order to minimize taxes. But they often miss the part where you need to be a profitable business if you ever want to get a bank loan, attract investment capital, bring on new partners…

Customer value equation

CoreConnex has conducted extensive research into the needs and requirements of senior business managers and small business owners. The purpose of this research is to get a better understanding of how small business make decisions to outsource various aspects of their business.

It is interesting to know that many companies make the decision to outsource technical service when a crises…

Building equity value

If you are just starting your company, the idea of equity value is probably not on your radar screen. If you have owned you company for 10+ years, it has probably occurred to you that you might want to sell your company so you can do some world travel and work on that golf game. And if you are thinking…

How are IT support companies earning higher margins?

In the pursuit to build a more competitive professional IT services practice many owners believe their clients are the ones in control of the type of services they offer. There are several reasons IT service companies choose to expand their service offerings, but few think expansion is their ticket to provide higher value to clients while earning higher margins –…

Keys to Advancing Your IT Service Company Depend on Business Stage

In a recent survey conducted by CoreConnex, three distinct stages of IT Service Companies (ITSCs) evolution emerged with a clear pattern of tools being deployed, client contracting practices and the expectation level of their clients.

Here is a breakdown of those phases and trends.

1. Emerging ITSCs are primarily using spreadsheets, access databases and an accounting software solution…

Blog-Powered Website by ContentRobot    |    Web Design by Switch Development in Seattle