Support
CoreConnex provides the industry’s highest level of support:
Deployment Roadmap – We create a system deployment roadmap so your unique business priorities are taken into account as you roll out our systems. This ensures your transition to our systems goes as smoothly as possible on the schedule you specify.
Help Documentation – All our products contain robust help files. If there is something you cannot find in our help files, email us, we are always building out our FAQ documentation.
CoreSupport™ – get support right from the ConnexIT™ system by clicking on the Support link. Your requests go directly to our product support and product development teams as well as your assigned Business Advisor. You will notice that we use our own product to help support you.
Email – you can email us at NewRequest[at]CoreConnex.Com
Phone – If other forms of support are not meeting your needs you may always call your dedicated Business Advisor to assist you.
Member and Business Community – CoreConnex has a growing Member base of VARs, MSPs, channel partners, and IT service companies (ITSCs) in the US, Canada and Australia. CoreConnex is also entrenched in a larger business community — all of which new Members has access to for advice, services and peer-to-peer networking.
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