What clients really want from their VAR, MSP or IT service provider
3/25/09 at 9:11 AM by Tony Lael IT service companies who are getting the best results during these challenging times are the ones who have built the strongest business relationships with their clients over time. These relationships are based on the IT service firm understanding what really matters to their clients:
- Be a part of their business team
- Coach them on changes in technology so they are aware, but not overwhelmed
- Stick to planned…