CoreConnex is very excited to announce Tigerpaw as our newest channel partner in a growing list of PSA software vendors. Our partners are a world class community of innovators who are passionate about improving the financial health and performance of their customers.

Tigerpaw is a leading developer of end-to-end business automation and service management software. Tigerpaw empowers thousands of businesses to…

Over the last several months I have met a few owners of IT service firms that have told me, in confidence, that they would like to sell their companies because they have concerns in their ability to keep earning revenues to support the growth of the business.

1. Lost a big client and revenues are down significantly – a big

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As described in The E-Myth – Why Most Small Businesses Don’t Work and What to Do About IT by Michael Gerber, all of today’s small business owners are playing three roles.

Entrepreneur - envisions the future, but lacks execution

Manager - organizes everything, but forgets the big picture

Technician – gets work done, but to the detriment of all else…

It happens all the time; the Owner of an IT services firm wonders if the struggle will ever pay off; the challenges seem unending and unsolvable. The business problems are obvious, but the answers are unclear:

• The need for better processes is clear, but software solutions are not a silver bullet
• Managed Services promise higher revenues, but disappointing stories

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In the past 6 months, 71% of IT service companies (MSPs, VARs, and other IT service providers) surveyed by CoreConnex have continued to grow in spite of the global economic down turn. Of these growing companies 80% continue to show healthy profitability. All evidence shows that the economic down-turn is good for IT service businesses.

As we look closer, we…

Everyone can sell services if they can develop a technique that they can get comfortable with.

There is not a day that goes by that I do not hear a VAR using PSA software in the IT service world tell me they do not like to sell, how uncomfortable it makes them, and how they just can’t seem to muster…

Join the SupportMatch LinkedIn Group

This group is for IT service companies who want to be a part of a peer group and IT community that strives to make outsourcing IT services the preferred choice for business leaders. Become part of a network of IT service providers that serve businesses everywhere

• Make better business decisions by sharing best practices

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