2/4/09 at 9:39 PM by Derek Brown In my last blog (What Should Marketing be Doing Anyway?) I introduced the concept of a Client Creation Factory and discussed the three stages of building that factory – understanding the first stage (your Prospect Pipeline) is key to building a productive and healthy factory that yields increased revenues.
Your pipeline is your identified opportunities for future revenue. It’s a…
12/31/08 at 12:37 PM by Frank Coker In the past 6 months, 71% of IT service companies (MSPs, VARs, and other IT service providers) surveyed by CoreConnex have continued to grow in spite of the global economic down turn. Of these growing companies 80% continue to show healthy profitability. All evidence shows that the economic down-turn is good for IT service businesses.
As we look closer, we…
12/11/08 at 4:30 PM by Tony Lael Everyone can sell services if they can develop a technique that they can get comfortable with.
There is not a day that goes by that I do not hear a VAR using PSA software in the IT service world tell me they do not like to sell, how uncomfortable it makes them, and how they just can’t seem to muster…
11/11/08 at 5:07 PM by admin CoreConnex announced that the latest release of their service management system ConnexIT offered to VARs, MSPs and IT service companies that automates the operation of their service businesses is able to run on the three most popular browsers being used today – Internet Explorer, Firefox and Safari. What does this mean to CoreConnex customers?
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9/19/08 at 10:09 AM by Frank Coker Perhaps this is a walk on the “wild” side for those who are more comfortable with technology and less comfortable with finance. For many owners of VAR, MSP, and outsourced IT service companies, it’s the technical challenges that they thrive on. Lock them in a room with their own P&Ls and cash flow statements and the keen edge…
8/5/08 at 11:17 PM by Frank Coker Why do SLAs matter?
Service Level Agreements (SLAs) are common with large companies and large IT providers. But only a few small IT service companies have figured out how to take advantage of SLAs for their small business clients. Yet, ifthese small service companies handle it right, SLAs can be a great tool for selling new business, converting existing clients…
6/23/08 at 12:44 PM by Tony Lael The 6th annual SMB Nation Fall Conference will be held October 4th thru 6th, 2008 at the Bell Harbor International Conference Center, in the heart of downtown Seattle’s beautiful waterfront.
This is an amazing year with several significant industry product launches including Windows Small Business Server 2008, Windows Essential Business Server from Microsoft PLUS launches from third-parties!
SMB Nation publishes…
9/17/07 at 12:15 PM by Tony Lael Do you have a clear idea how you want to grow your IT service business? There are so many service paths and potential offerings that many IT companies spread themselves too thin. This usually results in confused clients and employees and ultimately a loss in business momentum.
The ‘sweet spot’ in growing your business is finding the balance between adding…